Monday, July 03, 2006

Did somebody say bonjour Voxeo?

Europeans must be licking their licks with the recent arrival of Voxeo to their shores (see Voxeo Launches European Subsidiary). It is good news indeed that Voxeo are spreading their ever increasing wings. While I'm sure many readers out there may favor one provider or another in this space, Voxeo has really become the de-facto.
Voxeo’s laser like focus on new technologies has really shown others how in this space you must innovate or be eaten. To my knowledge Voxeo is the only standards based IVR Company that is profitable. Calling them an IVR company is probably a great disservice to the company as they are and continue to be a great innovator in the "interactive voice" space.
At the same time a relationship between Skype and Voxeo has made it possible for a revolutionary service that gives Skype users the ability to talk instantly to anyone, anywhere in the world, at any time, regardless of language. This power cannot be underestimated, in fact in the bible the speaking of many tongues was seen as a miracle. Now the European Union can have a single language as well as a single currency. Perhaps the United Nations can just use Skype/Voxeo now, why the need for expensive personal translators.
I don't mean to be personally endorsing Voxeo, but it is hard to see anybody else competing with them. Now while Tim O'Reilly may have coined the term "Web 2.0", I herby take credit in coining the term "Voice 2.0". And what is Voice 2.0, well it's Voxeo.

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